Last updated 16.09.2026

1. Who we are

Legal nameUNITED MULTIMODAL SERVICES SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ
Short nameUnited Multimodal Services Sp. z o.o.
Registered seatul. Ostrobramska 101, 04-041 Warszawa, Poland
Officeul. Energetyków 4/425, 70-656 Szczecin, Poland
KRS0001016086, Sąd Rejonowy dla m.st. Warszawy
NIP1133084367
REGON524304875
Share capital5 000,00 PLN
E-mailvm@united-multimodal.com
Telephone+48 793 492 309

2. What this policy covers

This policy explains what personal data United Multimodal Services Sp. z o.o. collects through united-multimodal.com, why we collect it, and what you can do about it. We are the controller of that data.

We sell to businesses, not to consumers. Most of the data we hold is business contact data about people acting for a company.

3. What we collect, why, and on what basis

WhatWhyLegal basisHow long
Name, company, e-mail, telephone, and the route details you send usTo answer your enquiry and price a routeGDPR Art. 6(1)(b) — steps before a contract24 months from our last contact, unless a contract follows
Messages you send by e-mail or WhatsAppTo keep a record of what was agreedGDPR Art. 6(1)(f) — our legitimate interest in running the business24 months
Contract and invoice recordsTo perform the contract and to meet Polish tax and accounting lawGDPR Art. 6(1)(b) and 6(1)(c)5 years from the end of the calendar year in which the tax fell due — Polish Tax Ordinance (Ordynacja podatkowa) art. 86 § 1
Analytics: pages seen, approximate location, deviceTo see which pages are usefulGDPR Art. 6(1)(a) — your consent, given in the cookie banner14 months

We do not ask for special category data, and please do not send it to us. We do not make decisions about you by automated means.

4. Who else sees it

We use these companies to run the site and the business. They act on our instructions and may not use your data for their own purposes.

WhoWhat they do for usWhere
Hostinger International LimitedWebsite hosting and e-mailUSA
CookieYes LimitedCookie consent banner and consent recordsEEA / UK
Google Ireland LimitedWebsite analytics (Google Analytics 4, Tag Manager)EEA, with transfers to the USA
Ahrefs Pte. Ltd.Aggregate website traffic analyticsSingapore
HighLevel Inc.Customer records, e-mail and formsUSA
Stripe Technology Europe, LimitedCard payments for RailXIreland

We also share data where the law requires it — for example with a tax authority or a court.

Payments. Card payments for RailX are taken by Stripe Technology Europe, Limited (25/28 North Wall Quay, Dublin 1, D01 H104, Ireland). Your card details go straight to Stripe and never reach our servers. Stripe also uses that data as its own controller, to prevent fraud and to meet its legal duties as a payment institution.

5. Sending data outside the EEA

Some of the companies above are outside the European Economic Area. Where that happens we rely on the European Commission's Standard Contractual Clauses, or on an adequacy decision where one exists.

Three of them are outside the EEA, and we name them plainly:

  • Hostinger International Limited hosts this website on servers in the United States.
  • HighLevel Inc. holds our customer records in the United States.
  • Ahrefs Pte. Ltd. processes traffic figures in Singapore.

For each of these we rely on the European Commission's Standard Contractual Clauses. Stripe's European entity is in Ireland, so card payments stay inside the EEA.

6. Your rights

Under the GDPR you may ask us to:

  • tell you what we hold about you, and give you a copy — Art. 15
  • correct anything that is wrong — Art. 16
  • delete it — Art. 17
  • stop or limit how we use it — Art. 18
  • hand it to you or another company in a common format — Art. 20
  • stop using it where we rely on legitimate interest — Art. 21

Where we rely on your consent, you can withdraw it at any time. That does not undo what we did before you withdrew it.

Write to us at the e-mail address above. We answer within one month.

7. If you are not satisfied

You can complain to the Polish supervisory authority — GDPR Art. 77:

Prezes Urzędu Ochrony Danych Osobowych
ul. Stawki 2, 00-193 Warszawa, Poland
uodo.gov.pl

8. Cookies

Cookies are covered in our Cookie Policy. You can change your choice at any time from the cookie banner.

9. Changes to this policy

If we change this policy we will change the date at the top. If the change matters to you, we will say so on the site.

10. Contact

Questions about this policy go to the e-mail address in section 1. We have not appointed a Data Protection Officer, because we are not required to under GDPR Art. 37.